Important Frequently asked questions

[project-Infinity.cloud]

Frequently asked questions

Click any question to open the answer. This post is generated from our product pages and updates itself, so what you read here is always current.
Full details with screenshots: Premium CS2 Cheat · Free CS2 Cheat

Premium CS2 Cheat 11 questions

Is the cheat undetected?

Yes, our Premium CS2 Cheat has been undetected since release. No anti-cheat bypass is ever completely risk free, so we take the build offline whenever a Counter-Strike 2 update requires retesting.

Which features are included?

A configurable aimbot with 19 hitboxes and autowall, a triggerbot with seed mode, recoil control, backtrack, full ESP and chams, audio ESP, a custom radar, grenade prediction with a lineup recorder, the inventory changer with working StatTrak, world and lighting controls and a long list of quality of life features.

Can I configure settings per weapon?

Yes. Aimbot, triggerbot and recoil control are configured per weapon, so your AWP settings are separate from your AK. One click resets a weapon back to your global setting.

What is backtrack?

Backtrack lets you shoot players where they were a moment ago, within a time window you set. It works with the aimbot and the triggerbot including autowall, and the backtrack ESP shows the positions you can actually hit.

Can I record and share grenade lineups?

Yes. The grenade helper records any lineup including run-throws, keeps a per map library with search, replays the throw for you, and lets you share lineups through copy and paste codes.

Which anti-cheats is it made for?

Valve matchmaking, so the Valve Anti-Cheat. We deliberately do not promise FACEIT, ESEA or 5E Arena support, because we do not test against them.

How do I get the loader?

Instantly. Your key and the loader are in your account and on the download page the moment your payment is confirmed. Run it as administrator, then start CS2.

Which key opens the menu?

Insert opens the in-game menu, where you configure every feature, manage named configs and use the panic button.

Which systems are supported?

Windows 10 and Windows 11 (64-bit), Counter-Strike 2 on Steam, administrator rights and an internet connection.

I switched computer, what now?

Your licence is tied to one machine. Non lifetime holders can reset it themselves once every 30 days on the HWID page in the account area, lifetime holders open a support ticket.

What is the difference between Free and Premium?

Free gives you ESP and wallhack, triggerbot and autopistol. Premium adds the aimbot with autowall, backtrack, recoil control, per weapon configs, audio ESP, chams, the radar, grenade prediction and lineups, the inventory changer with StatTrak, world and lighting controls, priority updates and priority support.

Free CS2 Cheat 2 questions

Is the free cheat really free?

Yes. You claim it with a Project Infinity account, there is no payment, no trial period and no hidden fee.

Can I try Premium?

Write a real review of this product and you automatically receive a 48 hour Premium licence, once per account.

Free CS2 Cheat 1 question

How do I get the free 48 hour Premium trial for writing a review?

You get the 48 hour Premium licence by leaving a genuine review on the Free CS2 Cheat product page itself, not in a comment, a thread or a ticket. Submit it here: https://project-infinity.cloud/store/free-cs2-cheat.11/rate. The trial is granted once per account. If you have posted your review through that rating page and the Premium licence has not appeared under https://project-infinity.cloud/store/licenses, open a ticket at https://project-infinity.cloud/support-tickets/ and we will check it for you.

Getting started 3 questions

Where can I follow the updates and patch notes?

All update announcements and patch notes for the Premium CS2 Cheat are published on the product's releases page: https://project-infinity.cloud/store/premium-cs2-cheat.10/releases. Each release entry there has its own page with the full changelog for that version. If you want to see whether the cheat is currently online or down for an update, check the live status page instead: https://project-infinity.cloud/status/.

Where can I find the free cheat code?

You can find the Free CS2 Cheat Code here: https://project-infinity.cloud/free-cs2-cheat/code

Does the cheat contain a virus? My antivirus flags it

No, our CS2 cheat files do not contain any virus. Antivirus programs flag cheat software by design, so any detection you see is a false positive. To use the loader, add our files and their folder to your antivirus exclusions, or temporarily disable the antivirus, then run the loader as administrator. Always download only from our official page: https://project-infinity.cloud/downloads/. If it still will not start after that, open a ticket at https://project-infinity.cloud/support-tickets/ and tell us the exact error you see.

Licences and payment 3 questions

Can I get a refund?

We do not offer refunds once the software has been downloaded or used. If something is not working for you, please tell us what the problem is: most issues (launch errors, HWID locks, detection status questions) can be solved quickly. You can check the current product status at https://project-infinity.cloud/status/ and open a ticket at https://project-infinity.cloud/support-tickets/ so we can look at your case. Our full terms are available at https://project-infinity.cloud/help/terms/.

Can I pay with PayPal or PaySafeCard?

We do not accept PayPal or PaySafeCard at the moment, so neither will appear as an option in our checkout. The payment methods you can actually use are the ones listed on the checkout page itself, so please pick one of those to complete your Premium purchase: https://project-infinity.cloud/store/premium-cs2-cheat.10/. If none of the available methods work for you, open a ticket at https://project-infinity.cloud/support-tickets/ and tell us which country you are paying from so we can check what is possible for you.

I bought the CS:GO cheat for life. Do I have to pay again for CS2?

No. Every lifetime licence for the Premium CS:GO Cheat now carries a lifetime licence for the Premium CS2 Cheat with it, free of charge.

It is already on your account. You do not have to claim it, apply for it or contact anyone. Open your licences at https://project-infinity.cloud/store/licenses and you will see it there, with no expiry date.

Two things worth knowing. Your CS:GO licence is untouched, the CS2 one is added on top of it. And this applies to lifetime licences only: a CS:GO licence that ran for a set number of months does not carry over.

If you hold a lifetime CS:GO licence and do not see a CS2 licence on your account, open a ticket at https://project-infinity.cloud/support-tickets/ and we will sort it out.

Technical 4 questions

I got an HWID error

You can reset your HWID here: https://project-infinity.cloud/hwid/
As Lifetime user you need to wait for a support member to reset your HWID. This is usally done within 24 hours.

Error code 'Failed to parse remote modules"

Please make sure that no third-party anti-cheat like FaceIt is running.

I keep getting kicked to the main menu with a message saying Steam is required to join a game. What do I do?

That message comes from Steam itself losing its connection, not from the cheat. Fully close Counter-Strike 2 and Steam, then restart Steam and log back in before launching the game again, as Steam sometimes bugs out and this clears it. Make sure the loader is started as administrator when you set everything back up.

I can only reach your website through a VPN, my normal connection shows an error. Is a VPN allowed with the cheat?

Yes, VPNs are allowed, both for our website and for using the loader. If your home connection shows an error when opening the site, it is usually your internet provider's own firewall or protection filter blocking us, so disabling that ISP filter should let you connect normally again. Until then you can keep browsing and buying through the VPN without any problem. If neither route works, open a ticket at https://project-infinity.cloud/support-tickets/ and tell us the exact error code you see.

Your account 1 question

How do I delete my account?

You can request it yourself at https://project-infinity.cloud/account-deletion

How it works: you send the request, we email you straight away so you can stop it with one click if it was not you, and we review it. Once approved you get a second email and still have 24 hours to change your mind. After that the account is deleted.

Please be aware that this is permanent. We keep no backups of deleted accounts, so nobody can restore it afterwards, not you and not us. Your licences (including lifetime ones), loyalty points, store credit, purchase history, tickets and conversations are all gone for good.

Partnerships 1 question

Information about sponsorship, partnership, or content creator/influencer collaboration programs and how such requests are handled.

Please provide your Channel Link / Instagram / Tiktok Channel. If you are a small Content Creator we will provide you a license and you will provide content for us. If you are a bigger Content Creator feel free to provide us ur pricing list for your services.

Still stuck?

Open a new thread in this forum and we will answer. Already a customer with a technical problem? Use a support ticket instead, that reaches us faster.