hospitalitypartners
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For millions of seasoned professionals, the "Great Resignation" and the "Future of Work" all point to one thing: freedom. The desire to own your time, choose your projects, and have a direct, tangible impact is a powerful motivator. And for many, the most logical path to this freedom is starting a consultancy business.
The allure is obvious. You get to monetize the expertise you've spent a decade or more building. You escape the bureaucracy of a large corporation. You set your own hours, and your earning potential is, in theory, uncapped.
But here is the single most important lesson you must learn before you print your business cards: starting a consultancy is not just "going freelance." You are not just getting a new job where you're the boss. You are starting a business.
And a business requires a plan, a structure, and a process. If you just quit your job and hope for the best, you'll be back at your old desk in six months.
If you are serious about making the leap, you need to stop thinking like an employee and start thinking like a founder. Here is the 9-step, no-nonsense guide to building a real, sustainable consultancy business.
This is a recipe for disaster. When you are a generalist, you are invisible. You have no clear value proposition and you are competing with everyone, including massive, established firms.
A niche is your sharp, powerful answer to three questions:
1. Who do you help? (e.g., "B2B SaaS startups," "Non-profit hospital chains," "Family-owned restaurants")
2. What problem do you solve? (e.g., "high customer churn," "inefficient supply chains," "poor brand recognition")
3. What transformation do you provide? (e.g., "I help them reduce churn," "I cut their operational costs," "I get them featured in the press")
Your niche isn't "I'm a marketing consultant." It's "I help independent craft breweries build a national e-commerce presence." Which one would you hire?
· Bad: "I offer HR consulting services."
· Good: "I help tech companies in the 50-200 employee range build a talent retention program that stops their best engineers from leaving for competitors."
Your value proposition is your main sales tool, your website headline, and your LinkedIn bio, all in one.
· Business Structure: Talk to an accountant. For most, an LLC (Limited Liability Company) is the right choice. It separates your personal assets from your business debts. A "sole proprietorship" is simpler but leaves you 100% personally liable if you get sued.
· Bank Account: Get a separate business bank account and credit card immediately. Do not co-mingle your personal and business finances. This is Day 1 stuff.
· Insurance: Get "Errors & Omissions" (E&O) insurance. This is also known as professional liability insurance. It protects you if a client claims your "advice" cost them money. Many large clients won't even hire you without it.
Never charge by the hour unless you have to. It punishes you for being efficient. Charge by the project (fixed fee) or by the day (day rate). Anchor your price to the value you create. If you can save a client $200,000, charging $20,000 for the project is a bargain.
· LinkedIn: Your profile is now your #1 sales tool. It must be 100% complete, professional, and clearly state your value proposition from Step 2.
· Simple Website: A clean, 1-3 page website (on Squarespace or Wix) with your value prop, your services, an "About" page, and a "Contact" form. That's it.
· Business Email: Stop using [email protected]. It's unprofessional. Pay $10/month for a Google Workspace account so you can have [email protected].
· Example 1: The "Audit" (A small, fixed-fee entry product, e.g., $1,500)
· Example 2: The "90-Day Sprint" (Your main project-based offering)
· Example 3: The "Retainer" (Ongoing monthly advisory for past clients)
1. Master Service Agreement (MSA): A general "master" contract that covers your legal relationship (confidentiality, liability, payment terms). A lawyer should draft this.
2. Statement of Work (SOW): This is your project contract. It details the specific deliverables, timeline, and cost for one project. This will be attached to your MSA.
Do not say: "Hi, I'm a consultant now! Do you have any work for me?" Instead, say: "Hi [Name], as you know, I've spent 10 years in [X]. I've just launched a new consultancy focused on helping [Who] solve [Problem]. Given your work at [Company], I thought you might find it interesting. Would you be open to a 15-minute chat?"
If you wait until your project is over to find the next one, you will go broke. You must dedicate time every single week to business development (writing on LinkedIn, networking, sending emails), even when you are 100% busy.
Starting a consultancy is the hardest and most rewarding thing you will ever do. It's a journey from "expert" to "entrepreneur." Be patient, be professional, and be persistent.
The allure is obvious. You get to monetize the expertise you've spent a decade or more building. You escape the bureaucracy of a large corporation. You set your own hours, and your earning potential is, in theory, uncapped.
But here is the single most important lesson you must learn before you print your business cards: starting a consultancy is not just "going freelance." You are not just getting a new job where you're the boss. You are starting a business.
And a business requires a plan, a structure, and a process. If you just quit your job and hope for the best, you'll be back at your old desk in six months.
If you are serious about making the leap, you need to stop thinking like an employee and start thinking like a founder. Here is the 9-step, no-nonsense guide to building a real, sustainable consultancy business.
Step 1: Your Niche is Your Lifeline
This is, without question, the step where 90% of new consultants fail. They are terrified of "limiting their options," so they try to be everything to everyone. Their website says "Business Consulting" or "Marketing Services."This is a recipe for disaster. When you are a generalist, you are invisible. You have no clear value proposition and you are competing with everyone, including massive, established firms.
A niche is your sharp, powerful answer to three questions:
1. Who do you help? (e.g., "B2B SaaS startups," "Non-profit hospital chains," "Family-owned restaurants")
2. What problem do you solve? (e.g., "high customer churn," "inefficient supply chains," "poor brand recognition")
3. What transformation do you provide? (e.g., "I help them reduce churn," "I cut their operational costs," "I get them featured in the press")
Your niche isn't "I'm a marketing consultant." It's "I help independent craft breweries build a national e-commerce presence." Which one would you hire?
Step 2: Define Your Value Proposition (The "Why You")
Now that you have your niche, you need to articulate why you are the only choice. This is your value proposition. It's the promise you make to your client. It's not a list of services (e.g., "I do SEO, social media, and email"). It's the outcome you sell.· Bad: "I offer HR consulting services."
· Good: "I help tech companies in the 50-200 employee range build a talent retention program that stops their best engineers from leaving for competitors."
Your value proposition is your main sales tool, your website headline, and your LinkedIn bio, all in one.
Step 3: Handle the Legal & Financial Foundations
This is the "boring" part that protects you from ruin. It's not optional.· Business Structure: Talk to an accountant. For most, an LLC (Limited Liability Company) is the right choice. It separates your personal assets from your business debts. A "sole proprietorship" is simpler but leaves you 100% personally liable if you get sued.
· Bank Account: Get a separate business bank account and credit card immediately. Do not co-mingle your personal and business finances. This is Day 1 stuff.
· Insurance: Get "Errors & Omissions" (E&O) insurance. This is also known as professional liability insurance. It protects you if a client claims your "advice" cost them money. Many large clients won't even hire you without it.
Step 4: Set Your Pricing (Refer to Article 8)
Don't just take your old salary, divide it by 2,000 hours, and call that your hourly rate. This is a business, not a job. You have taxes (self-employment tax is a shock!), insurance, software, marketing costs, and non-billable time.Never charge by the hour unless you have to. It punishes you for being efficient. Charge by the project (fixed fee) or by the day (day rate). Anchor your price to the value you create. If you can save a client $200,000, charging $20,000 for the project is a bargain.
Step 5: Build Your "Minimum Viable Brand"
You don't need a $20,000 brand and website to start. You need the bare minimum to look professional and credible.· LinkedIn: Your profile is now your #1 sales tool. It must be 100% complete, professional, and clearly state your value proposition from Step 2.
· Simple Website: A clean, 1-3 page website (on Squarespace or Wix) with your value prop, your services, an "About" page, and a "Contact" form. That's it.
· Business Email: Stop using [email protected]. It's unprofessional. Pay $10/month for a Google Workspace account so you can have [email protected].
Step 6: Define Your "Service Menu"
How can people hire you? Don't just say "I'll do anything." Have 2-3 clearly defined, pre-packaged "products." This makes it easy for clients to buy.· Example 1: The "Audit" (A small, fixed-fee entry product, e.g., $1,500)
· Example 2: The "90-Day Sprint" (Your main project-based offering)
· Example 3: The "Retainer" (Ongoing monthly advisory for past clients)
Step 7: Create Your Legal Templates
You need two key legal documents before you talk to a single client:1. Master Service Agreement (MSA): A general "master" contract that covers your legal relationship (confidentiality, liability, payment terms). A lawyer should draft this.
2. Statement of Work (SOW): This is your project contract. It details the specific deliverables, timeline, and cost for one project. This will be attached to your MSA.
Step 8: Get Your First Client
This is the big one. How do you find them? Your Network. Your first 3-5 clients will almost always come from your existing network. Announce your new business on LinkedIn. Send personal, one-on-one emails to former colleagues, bosses, and professional acquaintances.Do not say: "Hi, I'm a consultant now! Do you have any work for me?" Instead, say: "Hi [Name], as you know, I've spent 10 years in [X]. I've just launched a new consultancy focused on helping [Who] solve [Problem]. Given your work at [Company], I thought you might find it interesting. Would you be open to a 15-minute chat?"
Step 9: Build Your Pipeline (The "Feast or Famine")
The day you land your first client is the day you start prospecting for your next one. This is the hardest part of consulting. You will be juggling "doing the work" (billable) and "finding the work" (non-billable).If you wait until your project is over to find the next one, you will go broke. You must dedicate time every single week to business development (writing on LinkedIn, networking, sending emails), even when you are 100% busy.
Starting a consultancy is the hardest and most rewarding thing you will ever do. It's a journey from "expert" to "entrepreneur." Be patient, be professional, and be persistent.
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