Paid and not received premium

[hillbh]

i have bought premium by bitcoin payment method, payment was completed succesfully and i did not received, still free member.

Tried to open a support ticket and "You do not have permission to view this page or perform this action. "

Bitcoin txid: 9cedbc7252f54ba67d3fd5aa3c98be35f041d5e905804346403b91d3aea4af50

Address: 14JLRuZ6rkYsnHAzNN3sopRic851g5QiGB

The most popular and trusted block explorer and crypto transaction search engine.

www.blockchain.com

 

[Carson9889]

it shows on the forums that you are a premium user