Project Infinity Account email got changed.

[BanditosTX]

Hello, my main account for project infinity got changed. I can proove that i bough lifetime and stuff like that in email. Its sad for me cause i payed over 100 euro in it.
Please answer.

 

[PCGamer]

Hello,

Please check your support ticket and then provide all of the needed proof there because you haven't provided anything so far.

https://project-infinity.cloud/support-tickets/my-account-email-got-changed.29203/

Best regards,
PCGamer.

 

[BanditosTX]

Hello,

Please check your support ticket and then provide all of the needed proof there because you haven't provided anything so far.

https://project-infinity.cloud/support-tickets/my-account-email-got-changed.29203/

Best regards,
PCGamer.

i have to send here screenshots and stuff?

 

[PCGamer]

i have to send here screenshots and stuff?

Not in here please.

But ONLY on the ticket that I have linked above.

Best regards,
PCGamer.

 

[BanditosTX]

Not in here please.

i dont have permissions to go there. Thats not the account the email got changed. My main acc name is BanditosTXX
and i cant log in there casue it got changed.

 

[prdsc]

Hi BanditosTX,

I'm sorry to hear that you're having issues with your account.

As mentioned above by @PCGamer, you should open a ticket and wait for administration to review your account. Additionally, I would suggest that you scan your computer for potential malware (automatically and manually).

If you need help with checking your machine, let me know. You can initiate a normal scan with Antivirus and Windows Defender. Additionally, check the following:

- %appdata% folder for suspicious files
- check for suspicious programs in startup
- check registries (specifically registries I pasted below)

• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
• HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
• HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

Kind regards,
prdsc

 

[Yassuo730]

hello i bought a premium cheats where you state that it is not possible to ban and I got a global cooldown please return the money to my account you have written there Never get banned again please solve the problem thank you